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Google manual actions: find and fix them

A warning notification on a computer screen

What is a Google manual action? In the words of Google’s Manual Actions report help page: “Google issues a manual action against a site when a human reviewer at Google has determined that pages on the site are not compliant with Google’s spam policies.” Two parts of that sentence matter. A person made the call, not an algorithm. And the trigger is a breach of the spam policies, not weak content or a lost ranking battle.

The word “penalty” gets attached to every traffic loss, which is why so much recovery work is aimed at the wrong problem. A manual action is narrow, documented and reversible through a defined process. Most drops are none of those things.

What is a Google manual action, and what is just a drop?

Start here, because it decides everything that follows. Google says you are notified of a manual action “in the Manual actions report and in the Search Console message center”. That is the test. Open the report for the affected property. If it shows no issues, you do not have a manual action, whatever the shape of your traffic graph.

A report in a webmaster console

A drop with no message is algorithmic. It may line up with a core update, a spam update or a change in how a results page is laid out, and none of those come with a notification or a review process. Our guide to recovering from a core update covers the first case, and our piece on the Google spam update covers the second. The practical difference is stark: an algorithmic drop has no reconsideration request, so there is nobody to ask and nothing to submit.

Manual actionAlgorithmic drop
Who decidesA human reviewer at GoogleAutomated ranking systems
TriggerPages not compliant with Google’s spam policiesRanking changes, including updates
NotificationManual actions report and Search Console message centerNone
Scope“a subset of your site, or the entire site”Varies; not reported
Route backFix, then Request ReviewImprove the site and wait
Stated timescale“several days or weeks”, longer for some link casesNone given

The manual action types in Search Console

The Manual Actions report names the issue, which saves a lot of guessing. Google’s list of types includes:

A list of unnatural links
  • User-generated spam and third-party spam
  • Structured data issues
  • Unnatural links to your site and unnatural links from your site
  • Thin content with little added value
  • Cloaking and sneaky redirects, and sneaky mobile redirects
  • Hidden text and keyword stuffing
  • AMP content mismatch
  • News and Discover policy violations
  • Site reputation abuse

Most of these map directly onto tactics covered in our guide to black hat SEO. Some do not require bad intent at all. User-generated spam and third-party spam usually mean someone else used your site: open comments, forums or profile pages filled by spammers. The site owner’s failure is moderation, not manipulation, but the action still lands on the site.

Thin content pages being reviewed

Read the scope before you start fixing

Google is explicit that a manual action “can be a subset of your site, or the entire site.” The report shows which. This matters more than it seems, because a partial action and a sitewide one call for different responses. If the action covers a section, such as a forum or a set of thin pages, the fix is concentrated there. Rewriting the whole site in response to a partial action wastes weeks and can introduce new problems.

The reverse mistake is also common: fixing the examples Google happens to show and stopping. Examples illustrate the pattern. They are not a complete list of the pages that share it, so the cleanup has to cover every instance you can find.

How to fix the issue and request a review

The fix depends on the type, but the shape is the same for all of them: remove or correct every instance of the problem, then document what you did.

A request form being filled in

For thin content, that means improving, consolidating or removing the pages. For cloaking or sneaky redirects, it means serving users and Googlebot the same thing. For user-generated spam, delete it and close the hole it came through. For unnatural links to your site, remove the ones you can and disavow the rest; our guide on whether to disavow links explains why this is one of the few situations where the disavow tool clearly earns its place.

Once the work is done, Google’s instruction is to “select Request Review … describe your fixes.” Write it for the reviewer who will read it. Say what the problem was, what you changed, how many pages or links were affected, and what you have put in place to stop it happening again. Vague requests that promise to do better are hard to approve, because they give the reviewer nothing to check.

A team fixing site issues

Then wait. Google says: “Most reconsideration reviews can take several days or weeks, although in some cases, such as link-related reconsideration requests, it may take longer than usual.” Plan for the longer end if your action is about links. Cleaning a link profile is slow work, and the reviewer has to assess it, so a link case is the one where you should expect the wait to stretch. Use the time to check the rest of the site for the same pattern, so that a second action does not follow the first.

What a lifted manual action does not promise

The limitation worth stating plainly: a successful review removes the action, but Google does not promise that rankings return to where they were. If the site’s positions were built on the thing that triggered the action, such as unnatural links, removing that thing also removes whatever benefit it was providing. The traffic before the action is not necessarily the traffic the site deserves without it.

A traffic recovery chart

That is also why a lifted action and a recovery are measured differently. The first is a status in a report; you can confirm it the day it changes. The second is a trend you can only judge over weeks, and it will be mixed with every other ranking change happening at the same time. Keep a dated record of the action, the fixes and the review outcome so you can separate the two when you look back.

The order of work never changes. Check the Manual Actions report before diagnosing anything. If it is empty, stop calling the drop a penalty and look at updates and competition instead. If it is not, read the type and the scope, fix every instance, and write a request a reviewer can verify.

Frequently asked questions

How do I know if I have a Google manual action?

Check the Manual Actions report in Google Search Console. Google notifies site owners there and in the Search Console message center. No message means no manual action.

Is a core update drop a manual action penalty?

No. Core update changes are algorithmic, come with no notification and have no reconsideration process. A manual action is applied by a human reviewer for a spam policy breach.

Does a manual action affect the whole site?

Not always. Google says it “can be a subset of your site, or the entire site.” The report shows which.

How long does a reconsideration request take?

Google says most take several days or weeks, and link-related requests may take longer than usual.

The takeaway A manual action announces itself in Search Console. If the report is empty, your problem is algorithmic. If it is not, fix every instance of the named issue, describe the fixes precisely and request a review.